When ordering urban outdoor furniture for public spaces, commercial properties, or even large residential complexes, a common question arises: is assembly included with the delivery? The answer is not a simple yes or no; it depends heavily on the supplier, the type of furniture, and the specific purchase agreement.
Typically, for large-scale commercial or municipal projects, delivery often includes "white-glove" service. This means the delivery team will not only transport the items but also unpack, assemble, and place them in the designated location. This is standard for heavy, complex items like large pergolas, cemented benches, or intricate picnic sets. The cost for this service is usually factored into the project quote.
However, for standard residential deliveries or smaller commercial orders, the furniture often arrives "knocked-down" (KD) or in flat-pack boxes. In these cases, the customer is responsible for the assembly. Many retailers offer assembly as an optional, add-on service for an additional fee. It is crucial to read the product description and delivery details carefully before purchasing. Key factors influencing assembly inclusion are the furniture's size and complexity, the seller's policy, and the shipping method. Always confirm assembly expectations with your supplier directly to avoid surprises on delivery day.