Yes—we do. We regularly ship urban outdoor furniture to residential buildings with freight elevators, including apartments, condos, and multi-family properties. The key is planning ahead so the delivery goes smoothly for you and the building.
Before we schedule, we’ll ask for a few details: the freight elevator’s inside dimensions, weight capacity, door width and height, any lobby or hallway turns, the loading area, and your floor number. If your building requires a certificate of insurance, a delivery reservation, or a specific time window, send that over too. Those small details make a big difference in a residential building.
We can arrange different levels of service depending on what you need—curbside, threshold, room-of-choice, or white-glove delivery with assembly and packaging removal. If a piece is too large for the freight elevator, we’ll talk through options before shipping, such as disassembly, stair carry, or a different item. In short: yes, we ship to residential buildings with freight elevators—we just need the building details upfront so we can coordinate a smooth, damage-free delivery.