We want you to be completely satisfied with your urban outdoor furniture. If it doesn't work out on your terrace, here is our straightforward return policy. We offer a 30-day return window from the date of delivery for items in their original, unused, and resalable condition, including all original packaging and tags. Please initiate the return through our website's customer portal or contact our support team. For items damaged during shipping or with manufacturing defects, please report this within 7 days of delivery for a fast replacement or refund under our warranty. Note that custom-made or clearance items are typically final sale. Return shipping fees are the customer's responsibility unless the return is due to our error or a defective product. Once received and inspected, your refund will be processed to the original payment method within 10 business days. For full details and to start a return, please visit the "Returns & Warranty" section on our website.
What's your return policy if the urban outdoor furniture doesn't work out on my terrace?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!