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What's the return policy if the urban outdoor furniture doesn't look right in my space?

Choosing the right urban outdoor furniture for your space can be challenging, especially when visualizing how it will look and function in your unique environment. If your new furniture arrives and doesn't look right, fit properly, or match your aesthetic vision, a clear return policy is essential for peace of mind. Most reputable retailers offer a hassle-free return process for such situations. Typically, you have a specified window, often between 30 to 90 days from delivery, to initiate a return for a full refund or exchange. The key conditions are that the item must be in its original, unused, and resalable condition, with all original packaging and tags intact. Some companies may even offer free pickup for large items, while others might require you to arrange and cover return shipping costs. It's crucial to review the specific policy of the brand you purchase from, as terms can vary. Always keep your proof of purchase and contact customer service promptly to start the process. This customer-centric approach ensures you can shop with confidence, knowing you have options if the piece doesn't perfectly suit your urban oasis.

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