Yes, we do offer replacement parts for our urban outdoor furniture if something gets damaged. We understand that outdoor furniture, while designed for durability, can occasionally suffer wear or damage from extended use and exposure to the elements. To support our customers and promote sustainability, we provide a range of spare parts such as individual slats, cushions, fastener kits, and hardware. This allows you to repair specific components rather than replacing the entire set, which is both cost-effective and environmentally friendly. We recommend checking the product manual or our official website's support section to identify the correct part number. For warranty-covered damage, replacement parts may be provided free of charge according to our terms. For non-warranty issues, these parts are available for purchase through our customer service or online parts store. Our goal is to ensure you enjoy your outdoor living space for many years with minimal hassle.
Do you offer replacement parts if something gets damaged on my urban outdoor furniture?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!