Our urban outdoor furniture comes with comprehensive rust protection as part of our warranty program. The warranty specifically covers rust formation that occurs under normal weather conditions and proper usage scenarios. For rust-related claims, we require customers to provide photographic evidence showing the affected areas and proof of purchase documentation. Our warranty typically covers rust that appears within the specified warranty period, which varies by product line but generally ranges from 3 to 10 years. It's important to note that the warranty does not cover rust resulting from improper maintenance, saltwater exposure without proper cleaning, or physical damage to powder coatings. Regular cleaning and following our maintenance guidelines are essential to maintain warranty validity. Should rust occur under warranted conditions, we either provide replacement parts or entire product units depending on the severity. The warranty process involves our quality assessment team evaluating each case individually to ensure fair resolution for our customers while maintaining our commitment to durable outdoor furniture design.
How does the warranty work for your urban outdoor furniture against rust?
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