URBAN OUTDOOR FURNITURE

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Common Problems and Effective Solutions for Urban Outdoor Furniture

Do you offer warranties on your outdoor furniture, and what do they typically cover?

Yes, we provide comprehensive warranties on all our outdoor furniture collections. Our warranty coverage typically includes protection against manufacturing defects in materials and workmanship. Most warranties cover structural components for 5-10 years, depending on the furniture material. Fabric and cushion warranties generally range from 2-3 years against fading and defects. The warranties specifically address issues like rust on metal frames, cracking in synthetic wicker, and structural failures in wooden pieces. However, normal wear and tear, damage from improper use, or failure to follow care instructions are not covered. We recommend registering your furniture online to activate your warranty and keeping your original purchase receipt for verification purposes. Our customer service team can provide specific warranty details for each product line upon request.

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