We stand behind the quality and durability of our urban outdoor furniture collections with comprehensive protection plans and warranties. Our standard warranty package includes a 10-year limited warranty on all furniture frames, ensuring structural integrity against manufacturing defects and normal wear. For upholstered pieces and cushions, we provide a 2-year fabric warranty covering fading, mold resistance, and seam integrity.
Our commercial-grade furniture lines feature enhanced warranties specifically designed for high-traffic environments, including restaurants, hotels, and public spaces. These extended plans cover not only manufacturing defects but also offer protection against extreme weather conditions and heavy-use scenarios.
Additionally, we offer optional protection plans that provide coverage beyond standard warranties, including protection against accidental damage, stain resistance maintenance, and seasonal storage consulting services. These plans can be customized to match your specific climate conditions and usage patterns.
All warranty claims are processed through our dedicated customer service team, with most issues resolved within 5-7 business days. Our protection plans include regular maintenance reminders and care instructions to help extend your furniture's lifespan while maintaining warranty validity.
For complete warranty details and plan options, please consult our warranty documentation or contact our customer support specialists who can guide you through the protection best suited for your outdoor environment and usage requirements.