We understand that sometimes, even with careful planning, a piece of urban outdoor furniture might not fit your space as perfectly as you envisioned. That's why we offer a straightforward and customer-friendly return policy. If your new furniture isn't the right size or scale for your patio, balcony, or garden, you can initiate a return within 30 days of delivery. The process is simple: contact our customer service team to request a return authorization. We will arrange for a pickup of the item from your home. Once we receive the returned product in its original, undamaged condition, we will issue a full refund to your original payment method. We highly recommend double-checking your measurements and using online layout tools before purchasing to ensure a perfect fit. Our goal is to make your urban outdoor styling experience as stress-free as possible.
What's your return policy if the urban outdoor furniture doesn't fit my space like I thought?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!