Our premium urban outdoor furniture lines come with comprehensive warranty protection designed to give you peace of mind. Each collection features a limited lifetime warranty that covers manufacturing defects and material failures under normal use conditions. The warranty begins from your original purchase date and is automatically registered with your transaction.
For warranty claims, simply contact our customer service team with your proof of purchase and photographs of the concern. We'll guide you through our straightforward claims process, which typically involves reviewing the issue and determining the appropriate solution. Most valid claims result in replacement parts or entire product exchanges, depending on the nature of the defect.
It's important to understand that our warranty covers structural components and material integrity but doesn't extend to normal wear and tear, cosmetic changes from weathering, or damage from improper use or accidents. The warranty is transferable to subsequent owners of the property where the furniture is installed, adding value to your outdoor living investment.
We stand behind the quality of our materials and construction, ensuring your urban outdoor furniture maintains its aesthetic appeal and functional performance for years to come. Our warranty reflects our commitment to excellence in every piece we create for your outdoor spaces.