We stand behind the exceptional quality of our high-end urban outdoor furniture with robust warranty protection. Our collections feature a Limited Lifetime Warranty on all aluminum frames and structural components, ensuring long-term durability against manufacturing defects. For commercial applications, we offer a specialized 5-Year Commercial Grade Warranty that covers intensive use in hospitality and public spaces.
All premium outdoor fabrics include a 10-year warranty against fading and degradation, while tempered glass tables are protected against thermal breakage. Our warranty covers specific material defects but excludes normal wear, improper maintenance, or accidental damage. To initiate a claim, customers simply need to provide proof of purchase and photographs of the concern through our dedicated warranty portal.
This comprehensive coverage reflects our commitment to craftsmanship and ensures your investment remains beautiful for years. Each product includes detailed warranty documentation, and our customer service team provides personalized support throughout the claims process.