We understand that sometimes, even with careful planning, a piece of urban outdoor furniture might not work out in your intended space. Your satisfaction is our priority, which is why we offer a straightforward return policy.
You have 30 days from the date of delivery to initiate a return for any item that doesn't suit your space aesthetically or functionally. The furniture must be in its original, unused, and unassembled condition, with all original packaging and tags intact. To start the process, please contact our customer service team with your order number. Once your return is approved and we receive the item, a full refund to your original payment method will be processed. Please note that return shipping costs are the responsibility of the customer. We recommend thoroughly reviewing product dimensions and images before purchasing to ensure the perfect fit for your urban oasis.