When investing in urban outdoor furniture, a common and crucial question is: "Is there a warranty on the frames?" The answer is a definitive yes. We stand behind the quality and durability of our products with a comprehensive warranty specifically covering the frames.
Our standard warranty for frames on urban outdoor furniture, such as park benches, cafe sets, and public space seating, typically spans [Insert Number, e.g., 10, 15] years. This warranty protects against manufacturing defects and structural failures under normal use. It guarantees that the frames—constructed from high-grade, weather-resistant materials like powder-coated steel or aluminum—are free from faults in workmanship and materials.
It is important to understand what the frame warranty includes. Coverage generally applies to issues like cracking, bending, or corrosion that compromise the structural integrity and are not a result of improper installation, accidental damage, or neglect. The warranty is often limited to the original purchaser and is non-transferable.
For complete peace of mind, we recommend registering your product upon purchase and retaining your proof of purchase. Should a warranty claim arise, our customer service team will guide you through the process, which may involve inspection and, if validated, repair or replacement of the frame.
We encourage you to review the full warranty document provided with your furniture or available on our website for specific terms, conditions, and exclusions. This ensures you fully understand the protection offered for your long-term investment in enhancing urban landscapes.