URBAN OUTDOOR FURNITURE

What are the warranty details for your urban outdoor furniture? We stand behind the quality of our products with comprehensive warranty coverage designed for peace of mind. Our urban outdoor furniture typically comes with a limited warranty that covers defects in materials and workmanship for a specified period, often ranging from 1 to 5 years depending on the product line and materials used. This warranty generally applies to the original purchaser and is valid for residential use. It covers issues like premature rusting on powder-coated frames, cracking of polymer slings, or defects in structural welds under normal use. The warranty does not cover damage resulting from improper assembly, accidents, commercial use, neglect, or normal wear and tear like fading from sun exposure. To make a warranty claim, please have your original proof of purchase ready and contact our customer service team with photos detailing the issue. We are committed to ensuring your satisfaction and will work to provide a resolution, which may include repair, replacement of parts, or in some cases, replacement of the product. For the complete and specific warranty terms for your particular furniture set, we always recommend referring to the documentation provided with your purchase or visiting the warranty section on our official website.