Purchasing urban outdoor furniture requires careful consideration of your available space. Despite best efforts, sometimes pieces arrive and simply don't fit as planned. Understanding the return policy for such situations is crucial for a stress-free experience.
Most reputable retailers offer a return policy for outdoor furniture that doesn't fit, but specific terms vary. Typically, you have a window of 30 to 90 days from delivery to initiate a return. The furniture must be in its original, unused, and resalable condition, often in the original packaging. Some companies may charge a restocking fee or require you to cover return shipping costs, especially for large items.
To avoid this hassle, always double-check product dimensions against your space before buying. Use painter's tape to outline the furniture's footprint on your patio or balcony. Consider traffic flow and ensure there's enough room to walk around comfortably.
If a return is necessary, contact customer service promptly. They will guide you through the process, which may involve scheduling a pickup or providing a shipping label. Having your order number and photos ready will expedite the process. Always review the specific return policy on the retailer's website before finalizing your purchase to ensure you understand all requirements and potential fees.