Yes, we do. Our urban outdoor furniture is covered by a limited warranty against manufacturing defects and structural failures. Depending on the collection, coverage usually runs from 1 to 3 years for frames, welds, and hardware, while cushions and fabrics may have a shorter warranty. If something breaks, just contact our support team with your order number, a few clear photos, and a short description of the issue. We’ll review it quickly and, if it’s covered, we’ll arrange a replacement part, a repair, or a replacement item. The warranty does not cover normal wear and tear, accidental damage, misuse, extreme weather damage, or improper cleaning, but we’ll still try to help you find the best solution. So if your piece breaks, don’t worry—reach out and we’ll take care of you.
Do you offer any warranty on your urban outdoor furniture in case it breaks?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!