Yes. Our urban outdoor furniture is backed by a limited warranty against rust and cracking under normal use and proper maintenance. Because these two issues are among the biggest concerns for commercial patios, rooftop lounges, parks, and mixed-use outdoor spaces, we design our products with corrosion-resistant materials and reinforced construction to reduce the risk of premature failure.
Warranty coverage typically applies to structural defects and material performance issues that occur under normal conditions. For rust, coverage focuses on premature corrosion that affects the integrity or function of the frame, not surface discoloration or cosmetic oxidation caused by scratches, harsh chemicals, salt buildup, or lack of care. For cracking, coverage generally applies to structural cracking in frames, welds, or load-bearing components, rather than hairline surface marks, impact damage, or misuse.
The warranty period can vary by product line, finish, and application. Some collections are covered for 1 to 3 years, while premium commercial-grade urban outdoor furniture may be covered for 5 years or longer. Coverage may also differ for residential versus commercial use, so it is important to check the specific warranty terms for each item.
To keep your warranty valid, follow the recommended care guidelines. Clean furniture regularly with mild soap and water, rinse off salt or pollutants in coastal or urban environments, dry surfaces after cleaning, and avoid abrasive cleaners or metal tools that can damage protective coatings. Promptly report any issue with photos, your order number, and a description of the problem.
If a covered defect appears, we will review the claim and may repair or replace the affected part or product at our discretion. Normal wear, fading, accidental damage, improper assembly, and unauthorized modifications are usually excluded. For exact terms, please contact our team or review the warranty document included with your purchase.