URBAN OUTDOOR FURNITURE

When you order a custom color for our urban outdoor furniture, the lead time typically ranges from 18 to 25 business days, depending on your location and the season. This period is not just a waiting gap—it is a carefully orchestrated sequence involving material preparation, surface treatment, powder coating, curing, assembly, and final quality inspection. If you choose a color from our standard RAL or custom Pantone-matched palette, we can often shave off 3 to 5 days since the powder supplier has those pigments in stock. However, fully unique shades require a custom batch mixing, which adds 4 to 7 days. During peak months (April to August), production slots fill quickly, so we recommend placing orders at least 30 days in advance. For urgent projects, we offer an express lane that shortens the timeline to 10–12 days for a 10% surcharge, subject to current capacity. After production, transit time to major US cities is 5–7 days via LTL freight, while cross-border shipments to Canada or Mexico require an extra 3–5 working days for customs clearance. To avoid surprises, our sales team provides a written lead time confirmation within 24 hours of your PO, including a digital progress tracker that updates at each milestone—material arrival, coating completion, and pre-shipment photos. For a seamless experience, order color swatches first (free, 2-day delivery) to approve the exact finish, then lock your production slot. If you are working with an interior designer or landscape architect, we can also hold your custom color for 6 months after the first order, ensuring brand consistency across multiple phases. Whether you are furnishing a rooftop terrace or a café sidewalk, proactive planning ensures your urban furniture arrives ready to impress, in precisely the hue you envisioned.