When ordering urban outdoor furniture for an apartment building that lacks an elevator or has only stairs, understanding the available delivery options is crucial to avoid delays, damage, or unexpected fees. Here are the primary delivery methods and what they mean for your specific situation.
1. Curb-Side Delivery
This is the most basic and often cheapest option. The delivery driver will bring the furniture to the curb or the building’s entrance. You are then responsible for carrying all items up the stairs to your apartment yourself. This option is suitable if you have help, a dolly, or only lightweight furniture.
2. Room-of-Choice Delivery (with Stair Carry)
Many retailers offer upgraded delivery where the team will bring the furniture into your apartment and place it in the room of your choice, including carrying it up stairs. However, this option may have limitations on the number of flights or the complexity of the staircase (e.g., narrow, curved). Always confirm in advance that the service includes stair carry and ask about any additional fees per flight of stairs.
3. White-Glove Delivery
This premium service includes complete setup and removal of packaging. The delivery team will bring the furniture up the stairs, assemble it (if required), place it on your balcony or patio, and take away all boxes and debris. It is ideal for heavy or complex outdoor furniture like dining sets, sofas, or large planters. Some companies may charge extra for multiple flights of stairs, so request a price breakdown before purchase.
4. Third-Party Logistics (Freight) with Liftgate
For bulkier orders, freight carriers often use a liftgate truck. While this helps lower heavy items from the truck to the ground, it generally does not include in-home movement up stairs. You may need to hire an additional independent mover (via apps like TaskRabbit or local moving companies) to help carry the furniture from the street to your apartment.
5. Apartment-Specific Policies
Some retailers now offer “apartment-friendly” delivery, where the team is trained for tight building entrances and stair navigation. Additionally, check your building’s own rules: some require you to schedule a freight elevator or use a specific service entrance for movers. Always measure doorways, hallway corners, and stairwell width to ensure your furniture can fit.
Pro Tip for Stairs: To protect your furniture and the building, ask if the delivery team brings protective pads and shoe covers. For very narrow or spiral stairs, consider ordering modular or flat-pack furniture (like knock-down dining tables) that can be carried in smaller boxes and assembled at your apartment. Finally, always get the delivery terms in writing and confirm the total cost including any stair-related surcharges.