URBAN OUTDOOR FURNITURE

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Is there a warranty on the frames for your premium urban outdoor furniture collections?

Yes, there is a warranty on the frames for our premium urban outdoor furniture collections. Each frame is backed by a limited warranty that covers manufacturing defects in materials and workmanship under normal residential use. Specifically, aluminum frames are warranted for a period of 5 years from the date of purchase, while steel frames are covered for 3 years. This warranty does not cover damage caused by misuse, improper assembly, environmental factors such as extreme weather or saltwater exposure, or normal wear and tear including scratches and fading. To ensure your warranty remains valid, we recommend following the care instructions provided, such as using protective covers during harsh seasons and cleaning with mild soap and water. If you experience a frame issue within the warranty period, contact our customer service team with proof of purchase for a replacement or repair assessment. For commercial use, warranty terms may differ, so please consult your sales representative for details. Your investment in our premium urban outdoor furniture is designed to last, and our warranty reflects that commitment to quality and durability.

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