When investing in urban outdoor furniture, understanding the warranty coverage is essential for ensuring long-term value and peace of mind. For our urban outdoor furniture collection, we offer a comprehensive warranty that covers both the frames and the fabrics, tailored to withstand the challenges of outdoor use in city environments.
Frame Warranty:
All frames are constructed from high-grade materials such as powder-coated aluminum or stainless steel, designed to resist rust, corrosion, and structural wear. We provide a 5-year limited warranty against manufacturing defects in materials and workmanship. This includes issues like weld failures, bending, or cracking under normal usage conditions. The warranty does not cover damage caused by misuse, extreme weather events (e.g., hurricanes), or unauthorized modifications.
Fabric Warranty:
The fabrics used in our cushions and upholstery are solution-dyed acrylic or high-performance polyester, known for their UV resistance and color retention. We offer a 3-year limited warranty against fading due to sun exposure, as well as against tearing or seam separation from normal use. This warranty excludes damage from stains, mold, or harsh cleaning agents. To maintain fabric longevity, we recommend using a mild soap and water solution for cleaning.
Additional Notes:
- Both warranties are non-transferable and apply only to the original purchaser.
- Proof of purchase is required for any warranty claims.
- For commercial use (e.g., restaurants or hotels), warranty terms may vary; please contact our customer service team for details.
Our goal is to ensure your urban outdoor furniture remains functional and beautiful for years to come, backed by reliable protection. If you have further questions about specific product coverage, feel free to reach out to our support team.