At our company, we stand behind the quality and craftsmanship of our urban outdoor furniture frames with a robust warranty designed to give you long-term confidence. Specifically, we provide a limited lifetime warranty on all metal frames, covering defects in materials and workmanship for as long as you own the product. This warranty explicitly protects against rust, corrosion, and structural failure under normal residential use, ensuring that your furniture remains sturdy and stylish for years.
For aluminum frames, the warranty extends to a 10-year period against cracking, bubbling, and peeling of the powder-coated finish. Steel frames, which are treated with a galvanized anti-rust process, carry a 5-year warranty against through-rust or perforation. Please note that the warranty does not cover damage from misuse, extreme weather neglect, or cosmetic wear like fading.
We also offer a hassle-free claims process: if a frame defect is identified, we will repair or replace the affected components at no cost. This commitment reflects our dedication to sustainability and customer satisfaction—because your urban outdoor space deserves furniture that lasts. For full terms and exclusions, consult the product manual or contact our support team.