Yes, we do offer assembly services for the urban outdoor furniture you purchase, especially for larger items. We understand that assembling bulky or complex pieces—such as modular sofas, dining sets, or pergola-like structures—can be challenging without the right tools and expertise. That’s why we provide a professional assembly team that ensures your furniture is set up correctly, safely, and efficiently.
Here are the key details:
1. Service Availability: Assembly is available for most larger items in our urban outdoor collection, including sectionals, tables, and storage units. For smaller pieces like side tables or chairs, you may choose self-assembly with included instructions.
2. How to Request: When placing your order, simply select the “assembly service” option during checkout. You can also add this service after purchase by contacting our customer support within 7 days of delivery.
3. What’s Included: Our team handles unpacking, hardware sorting, structural assembly, and light cleanup. They arrive equipped with all necessary tools and follow a detailed guide to ensure durability and alignment.
4. Cost and Timing: The service fee is calculated based on the item size and complexity (typically $50–$150 for larger items). Assembly usually takes 1–3 hours, and we schedule a convenient time window for your location.
5. Customer Assurance: All work is backed by a 30-day assembly warranty. If any issue arises from the setup, we’ll return to fix it at no extra charge.
We recommend utilizing this service for larger items to prevent improper assembly that could void warranties or cause safety hazards. For peace of mind and to enjoy your urban outdoor space stress-free, our professional assembly team is ready to help.