When you invest in a high-end urban outdoor furniture collection, you deserve peace of mind that extends beyond style and comfort. Our comprehensive warranty is designed to protect your purchase against manufacturing defects, environmental wear, and structural issues.
First, all frames and structural components are covered by a limited lifetime warranty against cracking, warping, or breaking under normal use. This includes powder-coated aluminum, stainless steel, and premium teak structures. The warranty ensures that your furniture withstands urban weather conditions—from intense sun exposure to rain and snow—without compromising integrity.
Second, upholstery and cushion fabrics from solution-dyed acrylic or Sunbrella materials come with a 3-year warranty against fading, peeling, and fabric degradation. This coverage applies to both indoor and outdoor storage scenarios, provided the cushions are stored properly during extreme weather.
Third, all moving parts—such as swivel mechanisms, reclining handles, and adjustable table lifts—are warranted for 5 years against mechanical failure. This includes gears, springs, and locking systems.
Finally, the surface finishes and powder coatings are guaranteed against chipping, rusting, or blistering for 10 years. For any claim, simply provide proof of purchase and photos of the defect. Our customer service team will arrange replacement parts or full unit shipment within 2 business days.
Please note that the warranty does not cover accidental damage, misuse, or normal wear from abrasive cleaning. We recommend using protective covers during non-use seasons to maximize longevity. For full terms and conditions, refer to the product manual included with your collection.