When investing in urban outdoor furniture, one of the most important factors to consider is the warranty coverage—especially for the frames, which bear the brunt of weather and daily use. For our collection, we offer a robust warranty that reflects the durability of the materials we select.
For frames made of powder-coated aluminum, the standard warranty covers structural integrity for up to 10 years. This includes protection against rust, corrosion, and frame fractures under normal use. Aluminum is naturally resistant to rust, and the powder coating adds an extra layer of defense. For steel frames, which are heavier and often more affordable, we provide a 5-year warranty against rust-through and breakage. In both cases, the warranty does not cover cosmetic issues like minor scratches or fading, but it does ensure that the core structure remains sound.
It’s important to note that the warranty is valid only when the furniture is used in residential outdoor settings, not commercial or high-traffic environments. We also recommend using protective covers during extreme weather, as severe conditions can void coverage. Should you need to file a claim, we ask for proof of purchase and photos of the defect—our support team typically processes requests within 5 business days.
In short, our warranty gives you peace of mind: 10 years for aluminum frames and 5 years for steel frames, both backed by our commitment to quality urban design.