Did your new urban outdoor furniture not fit your space as you envisioned? Don't worry. We understand that judging dimensions from a picture can be tricky. Our customer-centric return policy is designed for this exact situation. If the furniture doesn't fit or match your expectations upon delivery, you can initiate a return within 30 days of purchase. The items must be in their original, unused, and resalable condition with all packaging and tags. Please contact our customer service team to start the process. They will guide you through the return authorization and may arrange for a pickup or provide a return shipping label, depending on your location. Once we receive the item, we will process a refund to your original payment method, typically within 5-10 business days. Alternatively, you can opt for an exchange for a different size or style that better suits your urban balcony, patio, or rooftop. We recommend double-checking the product dimensions on our website and measuring your space carefully before ordering. Our goal is to ensure your outdoor area is perfectly furnished for relaxation and style, with no hassle.
What's the return policy if the urban outdoor furniture doesn't fit my space like I thought?
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