When investing in high-end urban outdoor furniture, understanding the warranty coverage is essential for long-term satisfaction and peace of mind. Our premium collections come with robust warranty protection designed to reflect the quality and durability of our products.
We proudly offer a limited lifetime warranty on all furniture frames, ensuring structural integrity against manufacturing defects for as long as you own the product. For weather-resistant finishes and fabrics, we provide a 10-year warranty that covers fading, peeling, and deterioration under normal use conditions. This warranty specifically excludes damage from improper care, harsh chemicals, or extreme environmental factors beyond typical urban outdoor use.
Additionally, our quick-response customer service team handles all warranty claims efficiently, typically resolving issues within 5-7 business days. The warranty requires original proof of purchase and applies only to the original owner, remaining non-transferable.
This comprehensive warranty package demonstrates our commitment to quality and customer trust, ensuring your outdoor investment remains beautiful and functional for years to come in urban environments.