We understand that sometimes, even with careful planning, a piece of urban outdoor furniture might not fit your space or meet your vision as imagined. That's why we offer a customer-friendly return and exchange policy for such situations. If your item doesn't work out, you can initiate a return within 30 days of delivery. The item must be in its original, unused, and resalable condition with all packaging and tags. Once received and inspected, we will process a full refund to your original payment method. For a better fit, we also encourage exchanges. Simply contact our customer service team to discuss options for a different size or style that might suit your urban outdoor area perfectly. We recommend thorough measurement of your space and reviewing product dimensions before purchasing to ensure the best fit. Our goal is for you to create your ideal outdoor oasis with complete confidence.
What's your return policy if the urban outdoor furniture doesn't fit our space as we imagined?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!