We understand that sometimes furniture may not work as envisioned in your space. Our return policy is designed with your satisfaction in mind. If your urban outdoor furniture does not fit or function properly in your designated area, you may initiate a return within 30 days of delivery, provided the items are in original, unused condition with all packaging and tags. Please contact our customer service team to arrange a return authorization. We offer a full refund to the original payment method or an exchange for a more suitable product. Certain conditions apply: custom-made or clearance items are final sale, and return shipping fees are the customer's responsibility unless the item is defective or incorrect. For detailed terms, please refer to our comprehensive warranty and return guidelines on our website. Our goal is to ensure your outdoor space meets both your aesthetic and functional needs.
What's your return policy if the urban outdoor furniture doesn't work in our space?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!