You envisioned the perfect urban oasis, but the new outdoor furniture doesn't quite fit or look as you imagined in your compact balcony or patio. Don't worry. Our return policy is designed for this exact situation. We offer a flexible and hassle-free return process for urban outdoor furniture that doesn't suit your space. Typically, you have a specified window (e.g., 30 days) from delivery to initiate a return for items in original, unused condition. We recommend thoroughly reviewing product dimensions and using our online planning guides before purchasing. If the pieces arrive and simply don't work, you can request a return or exchange through your account. Depending on the reason, return shipping may be covered by us or be the customer's responsibility. Once received and inspected, a refund will be issued to your original payment method, or an exchange will be processed. Our goal is to ensure your outdoor space meets your expectations, even if the first choice requires a change.
What is the return policy if the urban outdoor furniture doesn't fit my space as I imagined?
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