Discovering your new urban outdoor furniture cannot fit through your doorway can be frustrating. Most retailers understand this common issue and have specific return policies to address it. Typically, you have 30 days to initiate a return, provided the item is unused and in its original packaging. Always check the product dimensions before purchasing and measure your entryways carefully. Contact customer service immediately if you encounter fit problems—they may offer solutions like partial assembly/disassembly, alternative delivery options, or free returns. Keep all packaging materials until you're sure the furniture fits perfectly in your space.
What is the return policy if a piece of urban outdoor furniture doesn't fit through my doorway?
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