When investing in urban outdoor furniture, understanding warranty coverage is crucial for long-term satisfaction. Our premium collections feature comprehensive protection plans specifically designed for outdoor use conditions.
All structural frames carry a limited lifetime warranty against manufacturing defects and structural failures. This coverage applies to powder-coated aluminum, stainless steel, and hardwood frames when used in residential applications. The warranty ensures your furniture maintains structural integrity through seasonal changes.
For cushions, we provide a separate 2-year warranty covering UV degradation, seam integrity, and water resistance. Our high-density foam cores are guaranteed against excessive compression loss, while outdoor fabrics are protected against premature fading and wear.
To maintain warranty validity, proper care and maintenance are required. This includes using appropriate weather covers during harsh seasons, regular cleaning with recommended products, and proper storage during extreme weather conditions. Damage resulting from negligence or improper use isn't covered.
Warranty claims require proof of purchase and product registration. Our customer service team guides you through the simple claim process, often providing replacement parts or entire components depending on the issue.
We recommend reviewing the complete warranty documentation provided with your purchase for specific terms and conditions. Our commitment to quality ensures your outdoor furniture remains beautiful and functional for years to come.