We understand that choosing the perfect urban outdoor furniture for your space can sometimes be a challenge. You might wonder, "What if it doesn't look right once it's delivered?" To ensure your complete confidence and satisfaction, we offer a straightforward and customer-friendly return policy.
If the furniture you ordered doesn't meet your aesthetic or spatial expectations, you can initiate a return within 30 days of delivery. The process is designed to be hassle-free. The item must be in its original, unused, and resalable condition, with all packaging and tags intact. Once we receive the returned item and verify its condition, we will promptly issue a full refund to your original payment method, excluding the initial shipping costs.
For larger items or sets, we recommend reviewing the detailed product dimensions and visuals on our website beforehand. We also encourage you to visualize the pieces in your space using augmented reality tools if available, or by measuring your area carefully. Our goal is to help you create your ideal outdoor oasis, and our return policy is here to support you in making the right choice without pressure.