Discovering that your newly assembled urban outdoor furniture doesn't quite fit your balcony, patio, or intended space can be frustrating. You invested time in assembly, only to find the proportions are off. So, what is the return policy in this situation? Typically, the answer depends heavily on the retailer's specific terms and conditions. Many major retailers have a strict policy that fully assembled furniture cannot be returned for reasons of hygiene, safety, and resale value. Once assembled, it is often considered "used" and ineligible for a standard return or refund. However, some companies may offer exceptions or alternative solutions. It is crucial to contact customer service immediately. Explain your situation clearly—that the product is assembled but fundamentally does not fit the space as intended. Some retailers might offer a partial refund, a store credit, or assist with a return if you are willing and able to carefully disassemble the furniture and repackage it in its original packaging. To avoid this dilemma, always double-check product dimensions against your space before purchasing, and review the return policy details, paying special attention to sections on "assembled items" or "changed mind" returns. When in doubt, prioritize retailers known for flexible or "fit guarantee" policies for outdoor furniture.
What's the return policy if I assemble the urban outdoor furniture and it just doesn't fit my space?
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