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What's the return policy if the urban outdoor furniture doesn't fit my space or look how I imagined?

Choosing the perfect urban outdoor furniture for a balcony, rooftop, or small patio can be challenging. You might worry: what if it doesn't fit my space or look how I imagined? Most reputable retailers understand this concern and offer a customer-friendly return policy.

Typically, you have a specified window, often between 30 to 90 days from delivery, to initiate a return if the product isn't a perfect match for your space or aesthetic vision. The items must generally be in new, unused, and original packaging condition to qualify for a full refund or exchange. Some companies may even offer free pickup for large items, while others might require you to arrange and cover return shipping costs. It is crucial to review the specific policy on the retailer's website before purchasing. Many also provide detailed product dimensions, 3D planning tools, and augmented reality (AR) apps to help you visualize the furniture in your actual space beforehand, reducing the risk of a mismatch. Always keep your original receipt and order information handy for a smooth return process.

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