Our warranty provides robust protection for your urban outdoor furniture investment. It covers manufacturing defects in materials and workmanship for a specified period from the date of purchase. This includes issues like structural flaws, premature corrosion on coated frames, or fabric stitching failures. Regarding weather damage, our warranty offers specific coverage for materials engineered to withstand urban environments. This typically includes resistance to fading from UV exposure, damage from standard rainfall, and temperature fluctuations within expected climatic ranges. It's important to note that damage from extreme weather events like hurricanes or hail storms may require separate review. The warranty process is straightforward: if you suspect a defect, contact our customer service with your proof of purchase and photos of the issue. We will guide you through the assessment, which may involve submitting a claim. If approved, resolutions include repair, part replacement, or product substitution. To maintain warranty validity, proper care and use of furniture covers as recommended is essential. Always review your specific product's warranty terms for detailed coverage periods, exclusions, and the official claims procedure.
How does the warranty work for your urban outdoor furniture against defects or weather damage?
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