When you invest in our premium line of urban outdoor furniture, you invest in lasting quality. Our warranty is designed to provide you with complete peace of mind. This guide explains how it works. Our warranty covers manufacturing defects in materials and workmanship for a specified period from the date of purchase. This includes issues related to structural frames, powder coatings, and fabric integrity under normal residential use. To initiate a claim, please have your proof of purchase ready and contact our customer service team. We will guide you through the simple process, which may involve providing photos of the issue. Our goal is to resolve valid claims promptly, offering repair, replacement, or other remedies as determined by our team. Please note that the warranty does not cover damage from improper assembly, accidents, misuse, or exposure to extreme conditions beyond recommended care. We stand behind the durability and craftsmanship of our pieces, ensuring your urban oasis remains beautiful and functional for years to come. For full terms and conditions, please refer to the warranty document included with your furniture or visit our website.
How does the warranty work for your premium line of urban outdoor furniture?
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