Our urban outdoor furniture is built to withstand the elements, and our warranty reflects that commitment. We guarantee our products against premature fading and cracking under normal use conditions. The warranty specifically covers manufacturing defects in materials and workmanship that lead to these issues. For fading, we ensure that UV-resistant treatments and high-quality fabrics/coatings maintain their color integrity beyond industry standards. Regarding cracking, our warranty protects against structural cracks in frames and materials caused by material failure, not accidental damage. To make a claim, simply contact our customer service with your proof of purchase and photos of the issue. Our team will guide you through the assessment and resolution process, which may include repair, replacement, or credit. Please note the warranty does not cover damage from improper care, extreme abuse, or natural weathering beyond specified periods. We use advanced, weather-resistant materials like powder-coated aluminum, UV-stabilized polymers, and solution-dyed acrylic fabrics to inherently reduce these risks. For complete peace of mind, we recommend following our simple care and storage guidelines to extend your furniture's life and beauty.
How does the warranty work for your urban outdoor furniture against fading and cracking?
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