Our warranty provides specific protection for your urban outdoor furniture against two common concerns: rust on metal frames and deterioration of fabric elements. For rust, we offer a [Number]-year warranty on powder-coated aluminum and steel frames, covering manufacturing defects that lead to corrosion under normal use. This does not cover rust resulting from improper care, coastal saltwater exposure without additional protection, or physical damage. For fabrics, our solution-dyed acrylic and polyester blends come with a [Number]-year warranty against significant fading or strength deterioration from sunlight and weather. To make a claim, simply contact our customer service with your proof of purchase and photos of the issue. Our team will guide you through the process, which may involve replacement parts, fabric panels, or in some cases, a full product exchange. To keep your warranty valid, we recommend following our care guides: store cushions when not in use for extended periods, clean fabrics with mild soap, and avoid harsh abrasives on metal surfaces. This warranty is designed to ensure your outdoor space remains stylish and functional for years to come.
How does the warranty work for your urban outdoor furniture against rust or fabric deterioration?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!