Purchasing furniture for your urban outdoor space requires careful planning, but sometimes, even the best measurements can lead to surprises. If your new urban outdoor furniture doesn't fit your space as planned, our return policy is designed for your convenience. You can initiate a return within 30 days of delivery, provided the item is in its original, unassembled condition and in the original packaging. We recommend keeping all packaging materials until you are sure the piece is perfect for your area. To start a return, simply contact our customer service team with your order number. We will guide you through the process and provide a prepaid return label. Once we receive the returned item, a full refund to your original payment method will be processed within 5-10 business days. Alternatively, you may choose to exchange the item for a different size or model that better suits your spatial constraints. We encourage customers to double-check product dimensions and use online planning tools before purchasing to ensure a perfect fit for their balcony, patio, or rooftop oasis.
What's the return policy if this urban outdoor furniture doesn't fit my space as planned?
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