Our warranty for urban outdoor furniture provides specific coverage for premature fading and rust, which are common concerns in metropolitan environments. We define "premature" as significant color loss or corrosion occurring well before the expected lifespan of our powder-coated aluminum, stainless steel, or treated teak products under normal use. The warranty process is straightforward: if you suspect a defect, please contact our customer service with your original proof of purchase and clear photos of the issue. Our team will guide you through a simple assessment to determine if the damage falls under our material or workmanship guarantee. It's important to note that normal, gradual weathering due to intense, direct sun exposure or surface rust from coastal salt air may not be covered, as these are environmental factors. We recommend following our simple care guidelines—like using protective covers and gentle cleaning—to maximize your furniture's longevity. For verified premature defects, we typically offer repair, part replacement, or product exchange. Our commitment is to ensure your outdoor space remains stylish and durable, season after season.
How does the warranty work for your urban outdoor furniture if something fades or rusts prematurely?
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