We understand that sometimes, even with careful planning, a piece of urban outdoor furniture might not perfectly fit your space or live up to your expectations. Our primary goal is your complete satisfaction. Therefore, we offer a straightforward and customer-friendly return policy. If your purchased item is not the right size, style, or simply doesn't meet your needs for any reason, you can initiate a return within 30 days of delivery. The item must be in its original, unused, and resalable condition with all packaging and tags intact. Once we receive the returned item at our warehouse, we will process a full refund to your original payment method, excluding the initial shipping costs. We recommend thoroughly reviewing product dimensions and descriptions before ordering and encourage you to contact our customer service team with any pre-purchase questions to ensure a perfect fit for your urban oasis.
What's your return policy if the urban outdoor furniture doesn't fit my space or meet my expectations?
If you have any different opinions or need to consult us further, please pay attention or send us an email. We will reply to each of you individually! Thank you for your support and trust!