Our high-end urban outdoor furniture sets are backed by a comprehensive warranty that reflects our commitment to quality and durability. We provide extensive coverage that typically includes a 15-year warranty on structural frames against manufacturing defects, ensuring long-term stability for your outdoor living spaces. For premium materials such as powder-coated aluminum, teak, and high-performance synthetic wovens, we offer between 2 to 10 years of protection against weathering, fading, and material degradation under normal use conditions.
The warranty specifically covers manufacturing defects in materials and workmanship, including protection for powder-coated finishes against peeling or corrosion, structural integrity of welded joints, and resilience of UV-resistant textiles. This coverage applies to residential use in urban environments such as balconies, rooftops, and compact patios where our collections are specifically designed to thrive.
We exclude damage resulting from improper assembly, accidental damage, commercial use, or neglect of recommended care procedures. To maintain warranty validity, we recommend regular cleaning with appropriate solutions and proper off-season storage in harsh climates. Our warranty process is streamlined for convenience – simply contact our customer service with your original purchase documentation and photographs of the concern for prompt evaluation and resolution.
This warranty embodies our confidence in materials engineered for urban environments, where furniture must withstand concentrated use, space constraints, and specific microclimates. We design each piece not just for immediate elegance but for enduring performance, knowing that true luxury in outdoor furniture manifests through years of reliable service and sustained beauty in your urban oasis.