We stand behind the quality and durability of our urban outdoor furniture with a comprehensive warranty program. For our furniture frames, primarily constructed from powder-coated aluminum or stainless steel, we offer a limited lifetime warranty against structural defects and corrosion under normal use. This warranty covers the integrity of welds and the protective finish, ensuring long-term performance in urban environments.
Regarding cushions, we provide a separate warranty that reflects their different wear characteristics. Our high-performance outdoor cushions, featuring solution-dyed acrylic fabrics and quick-dry foam, come with a 2-year limited warranty. This coverage protects against defects in material and workmanship, including premature fading of fabrics under UV exposure and breakdown of the foam core. It's important to note that both warranties are for commercial and residential applications and require proper maintenance as outlined in our care guides. Normal wear and tear, damage from misuse, improper cleaning, or exposure to harsh chemicals are not covered. For specific warranty claims, we recommend registering your product and retaining your proof of purchase. Our customer service team is available to clarify any aspects of our warranty policy and support you throughout the ownership of your outdoor investment.