We stand firmly behind the quality and durability of our premium urban outdoor furniture collections. Our warranty structure is designed to provide complete peace of mind for both residential and commercial clients investing in long-term outdoor solutions.
For our core architectural lines, we offer a Lifetime Limited Warranty on all powder-coated aluminum and stainless-steel frames against structural defects and corrosion. This reflects our confidence in the engineered materials designed for harsh urban environments.
Tabletops and seating surfaces made from our proprietary poly-resin or high-density teak carry a 15-Year Warranty against cracking, splitting, and excessive fading. Textile elements, including outdoor cushions and umbrella canopies made with solution-dyed acrylic, are covered by a 5-Year Warranty against color loss and fabric degradation.
For commercial projects in hospitality or rooftop venues, we provide a tailored Commercial Use Warranty. This agreement covers the expected increased wear while maintaining specific care guidelines. All warranties are transferable, adding value to your property.
Our process is straightforward. Should a covered issue arise, contact our support team with your original order details. We prioritize part replacement or repair with minimal downtime, often shipping components directly for local technician installation.
This warranty reflects our commitment to creating outdoor furniture that endures, combining rigorous material science with responsive customer care to ensure your urban space remains impeccably furnished for years to come.