When investing in an urban outdoor furniture set, understanding the warranty is crucial for long-term peace of mind. Our sets are backed by robust protection plans designed for durability in city environments.
Typically, the warranty includes a Limited Lifetime Warranty on the furniture frames, guarding against manufacturing defects in materials and workmanship for as long as you own the product. The powder-coated aluminum or rust-resistant steel frames are covered for structural integrity.
For cushions and fabrics, a 2-Year Warranty is standard, protecting against UV degradation, color fading, and seam failures under normal use. The textilene, solution-dyed acrylic, or polyester fabrics are included in this coverage.
The warranty is non-transferable and requires proper assembly, maintenance, and use in a residential setting. It does not cover damage from commercial use, negligence, improper care, or extreme weather events like hurricanes. To file a claim, keep your original receipt and contact customer service with photos of the issue.
This comprehensive warranty ensures your urban oasis remains stylish and functional for years, reflecting our commitment to quality and your satisfaction. Always review your specific product's warranty card for exact terms.