URBAN OUTDOOR FURNITURE

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What's the return policy if the outdoor furniture doesn't meet my expectations?

If you're unsatisfied with your outdoor furniture purchase, our return policy is designed to ensure your complete satisfaction. We offer a hassle-free return process within 30 days of delivery, provided the item is in its original condition and packaging. To initiate a return, simply contact our customer service team with your order details. We'll guide you through the steps for returning the furniture, and once received and inspected, we'll process a full refund to your original payment method or arrange for an exchange if preferred. For items damaged during shipping, we cover return shipping costs and expedite the resolution. Our goal is to make your experience seamless, so you can enjoy high-quality outdoor living without worries. Please note that custom-made or assembled furniture may have specific return conditions, which are detailed on our website. We value your trust and strive to uphold our commitment to quality and customer care.

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