Selecting the ideal urban outdoor furniture requires careful consideration of your available space. However, sometimes, even with the best measurements, a piece might not fit or look as envisioned once it's delivered. If your new urban outdoor furniture doesn't fit your space, you will be pleased to know that most reputable retailers offer a straightforward and customer-friendly return policy.
Typically, you have a specified window, often ranging from 30 to 90 days from the date of delivery, to initiate a return for items that are unused, unassembled, and in their original packaging. The primary reason for the return must be that the product does not fit your spatial requirements. It is crucial to review the specific policy of the retailer you purchased from, as timeframes and conditions can vary.
To start the process, contact the retailer's customer service team directly. They will guide you through the necessary steps, which usually involve providing your original order number and details about the product. Many companies will arrange for a pickup of the large item directly from your home, making the process convenient for you. Please note that return shipping fees may apply, and some sale items might be final sale, so always check the product page at the time of purchase.
For your peace of mind, always measure your patio, deck, or balcony accurately before ordering and keep all packaging materials until you are certain the furniture is perfect for your urban oasis. This proactive approach ensures you can enjoy your outdoor living area without any concerns.