Yes, we stand behind the quality of our outdoor furniture collections with comprehensive warranty protection. Our warranty programs are designed to give you peace of mind and protect your investment against manufacturing defects and premature wear.
We typically offer separate warranties for different components of your outdoor furniture set. The structural frames often come with the longest coverage period, ranging from 10 to 20 years depending on the material. For example, aluminum and powder-coated steel frames typically carry a 15-year warranty against rust and structural failure.
The seating surfaces and cushions are covered under a separate warranty that addresses issues like UV degradation, seam failure, and foam compression. Most of our premium outdoor fabrics include a 5-year warranty against fading and deterioration from sun exposure. For synthetic wicker and rattan materials, we provide coverage against cracking and unraveling for up to 7 years.
It's important to understand that our warranties cover manufacturing defects but not damage resulting from improper care, accidents, or normal wear and tear. To maintain your warranty coverage, we recommend following our care instructions regarding cleaning, storage during extreme weather, and using protective covers when appropriate.
We encourage customers to register their outdoor furniture purchase online to activate the warranty protection. This registration also helps us provide better support should you need to file a warranty claim in the future. Our customer service team can guide you through the claims process and help determine if your issue qualifies for repair or replacement under our warranty terms.
For specific warranty details on particular collections, please check individual product pages or contact our customer support team who can provide exact terms and duration for each furniture set.