We understand that sometimes, the outdoor furniture you ordered online might not fit your space perfectly or meet your style expectations once you see it in person. That's why we offer a straightforward and customer-friendly return policy.
If you find that your new patio set, dining table, or lounge chair isn't the right size, color, or simply isn't what you had in mind, you can initiate a return within 30 days of delivery. The process is designed to be hassle-free. Please ensure the item is in its original, unassembled condition and packaging. To start a return, simply contact our customer service team with your order number. We will provide you with a return authorization and instructions. In most cases, we will arrange for a pickup of the item from your home. Once we receive the returned product, a full refund to your original payment method will be processed, which typically takes 5-7 business days. Please note that custom-made or clearance items may be final sale and not eligible for return. We want you to be completely satisfied with your outdoor living investment.